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Quality policy

 QUALITY POLICY

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“Pelangi Publishing Group strives to achieve International Standard in the provision of Design, Publication, Printing, Warehousing and Distribution of Books and Educational Content.

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We are committed towards the continual improvement of publishing and printing Quality Books and Educational Content and creating good Customer Experience by fully complying with the requirements of the ISO 9001:2015.”

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In order to achieve our objectives, we will:

  • Ensure that our products and services meet the needs of our
    customers at all times in accordance with customer, statutory and regulatory requirements, as well as our policies and procedures.

  • Continually improve our processes, technologies, and skills to enhance the quality of our publishing and printing services.

  • Maintain stringent quality control measures throughout the publishing and printing process to ensure accuracy, consistency, and compliance with industry standards.

  • Collaborate with reliable suppliers and partners who share our commitment to quality, ensuring the use of superior materials and resources in our publishing and printing operations.

  • Promote a culture of excellence and provide our employees with the necessary training, resources, and support to deliver high-quality work.

 

We believe that by upholding the aforementioned principles, we can consistently deliver high-quality publishing products and printing services that drive customer satisfaction and contribute to our long-term success.

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