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Quality policy

 QUALITY POLICY

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“Pelangi Publishing Group strives to achieve International Standard in the provision of Design, Publication, Printing, Warehousing and Distribution of Books and Educational Content.

We are committed towards the continual improvement of publishing and printing Quality Books and Educational Content and creating good Customer Experience by fully complying with the requirements of the ISO 9001:2015.”

In order to achieve our objectives, we will:

  • Ensure that our products and services meet the needs of our
    customers at all times in accordance with customer, statutory and regulatory requirements, as well as our policies and procedures.

  • Continually improve our processes, technologies, and skills to enhance the quality of our publishing and printing services.

  • Maintain stringent quality control measures throughout the publishing and printing process to ensure accuracy, consistency, and compliance with industry standards.

  • Collaborate with reliable suppliers and partners who share our commitment to quality, ensuring the use of superior materials and resources in our publishing and printing operations.

  • Promote a culture of excellence and provide our employees with the necessary training, resources, and support to deliver high-quality work.

 

We believe that by upholding the aforementioned principles, we can consistently deliver high-quality publishing products and printing services that drive customer satisfaction and contribute to our long-term success.

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